When you contact us, we collect your name, phone number, email address, and the service address where you need sewage backup cleanup. We also collect details about your sewage backup or water damage so we can send the right team and equipment.
Like most websites, we automatically collect basic technical information such as your IP address, browser type, and the pages you visit. This helps us understand how people find us and improve our site.
We use your contact details to call you back, schedule your sewage backup cleanup, and keep you updated on the job. If you ask us to, we may send text messages or emails about your appointment.
We also use the information you give us to prepare for the work, bring the right tools, and make sure our technicians know what to expect when they arrive at your property.
Our website uses cookies and similar tracking tools to remember your preferences and see how visitors use our pages. Cookies help us load the site faster and show you relevant information on return visits.
You can set your browser to block cookies or alert you when a cookie is set. If you block cookies, some parts of our website may not work as smoothly, but you can still call us for help.
We use third-party analytics services, such as Google Analytics, to track website traffic and see which pages are most helpful. These tools collect anonymous data and do not identify you personally.
We may also use third-party tools for scheduling, customer communication, or advertising. These providers have their own privacy policies, and we choose partners that respect your information.
We do not sell your personal information. We share it only with our own team, trusted service providers who help us run our business (like scheduling software or payment processors), and when the law requires it.
If we bring in a subcontractor or partner to help with your sewage backup cleanup, we share only the details they need to do the job, and they must keep your information confidential.
We keep your contact and service records for as long as we need them to provide our services, meet legal and tax requirements, and resolve any issues that come up after the job. When we no longer need your information, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required by law to keep it.
We protect your information with reasonable physical, electronic, and procedural safeguards. Our team is trained to handle your details carefully, and we limit access to only those who need it to help you.
No method of transmission over the internet is 100% secure, but we work hard to keep your data safe and review our practices regularly.
You can ask us to see, correct, or delete the personal information we hold about you. You can also opt out of marketing messages at any time by telling us on the phone or using the unsubscribe link in our emails.
To make a request, just contact us using the details at the bottom of this page. We will respond promptly and help you with your request.
Our services are for homeowners and businesses, not children. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.
We encourage you to review this page occasionally so you stay informed about how we protect your information.
If you have questions about this Privacy Policy or how we handle your information, call us at +18176234893. You can also write to us at Sewage Backup Cleanup Pros, Haltom City, TX.
We are happy to answer your questions and help you however we can.